Concierge & Customer Care

Whether you need sizing guidance, order tracking, or styling advice, our concierge team is ready to assist you.

Customer Hotline

Direct phone support during operating hours

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WhatsApp Support

Instant order assistance & size exchange

Email Concierge

Response within 4 business hours

Flagship Atelier

House-50, Block-F, Road-2, Eastern Housing, Pallabi, Dhaka 1216, Bangladesh

Operating Hours

10:00 AM – 10:00 PM (Daily)

Track an Existing Order

Have your Order Reference Number (e.g. ARV-XXXX) ready and message our WhatsApp hotline (01886-957897) for real-time dispatch updates.

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